Effective Date: 01 sep 2024
At ” shop.cre8sites.com “, we strive to ensure that our customers have a positive experience with our digital products. Please read our refund policy carefully before making any purchases.
1. No Refund Policy
Due to the nature of digital products, all sales are final. Once a product is purchased and delivered, we do not offer refunds, cancellations, or exchanges under any circumstances.
2. Failed Delivery
In the rare event that you do not receive the digital product after a successful payment, please follow these steps:
- Contact our support team at [Your Contact Information] with proof of payment (e.g., transaction ID, payment receipt).
- Once we verify the payment and confirm that the file was not delivered, we will promptly resend the product to your provided email address or download link.
We are committed to ensuring that all paid products reach our customers, and we will work with you to resolve any issues related to delivery.
3. Duplicate Purchases
If a duplicate purchase is made by mistake, please contact us immediately at [Your Contact Information]. We will investigate the situation and issue a resolution at our discretion.
4. Support
If you encounter any technical difficulties with your digital product, our support team is available to assist you. Please reach out to us at [Your Contact Information] for troubleshooting and assistance.
5. Changes to This Policy
We reserve the right to modify or update this refund policy at any time. Any changes will be posted on this page with an updated effective date. We recommend checking this page regularly to stay informed.
6. Contact Us
If you have any questions regarding this refund policy, please contact us at:
team@cre8sites.com
7827187593, 7248512324